Government
Keep citizen services running on a budget you can predict
Government IT continuity means keeping citizen services, public safety systems and agency records available and recoverable through outages and cyberattacks. Storcom designs, deploys and manages backup, disaster recovery, security and infrastructure for municipalities, counties and public agencies, with predictable costs, CJIS-aware security design and recovery plans tested against agreed recovery objectives.
Last updated
What we hear from government IT teams
Services residents notice right away
Permits, utility billing, courts and dispatch can’t wait for a long restore. When a system goes down, residents feel it the same day.
Budgets set a year in advance
Spending follows the adopted budget, and surprise costs need council or board approval. A virtualization renewal that jumps mid-cycle has no line item.
Public safety data under CJIS
Police, sheriff and dispatch systems that touch criminal justice information fall under the FBI CJIS Security Policy, which sets rules for access, encryption, logging and vendor access.
Procurement that takes months
RFPs, quotes and approval meetings stretch timelines. Hardware that reaches end of support during that process leaves a gap nobody planned for.
Ransomware aimed at local government
Cities and counties are frequent ransomware targets, and attackers go after backups first. A lean team has to defend everything, every day.
What we deliver for public agencies
Managed security
Managed EDR, managed firewall and continuous risk scanning with 24×7×365 support, for teams without a full-time security staff.
Backup with immutable copies
Veeam-based backup with off-site copies that can’t be altered or deleted during retention, so ransomware doesn’t take your recovery with it.
Disaster recovery and continuity
Replication of critical systems, documented runbooks and scheduled failover tests, with a service delivery manager who owns the failover.
Infrastructure refresh
Storage, servers and networking sized to your workloads and timed to your fiscal year and procurement steps.
What are your options when the VMware renewal breaks the budget?
When a renewal quote lands mid-cycle, we model three paths and price all of them before you commit.
| Path | What changes | Cost profile | Best fit |
|---|---|---|---|
| Stay put | Renew licensing and keep your current hosts | Higher subscription cost, little project work | Recent hardware and no room for a project this budget year |
| Hosted private cloud | Workloads move to dedicated infrastructure we manage | Recurring operating cost, no hardware purchase | Aging hosts or a small team that wants less to maintain |
| Re-platform | Move to Hyper-V, Nutanix or another hypervisor | Migration project up front, then the new platform’s licensing | Teams ready to retrain and standardize on a new platform |
The right answer often differs by workload. The comparison is part of the design phase.
Security for public safety and CJIS data
Any system that stores or passes criminal justice information, such as records management, computer-aided dispatch or mobile data terminals, falls under the FBI CJIS Security Policy. The policy covers multifactor authentication, encryption, audit logging, incident response and screening for anyone with access, vendors included.
We design backup, recovery and security controls with that policy in mind and work with your local agency security officer on what applies to your systems. Your agency and your state’s CJIS Systems Agency make the final call on what the policy requires.
How we work within public procurement
Discover
A discovery call about your systems, your risks and your budget cycle, at no cost.
Design
Architecture, roadmap and pricing structured to your fiscal year, with phases you can fund across budget cycles.
Procure
Scopes and quotes written for your purchasing process, whether that is an RFP response or a quote for council or board approval.
Implement and manage
Deployment and migration, then monitoring, testing and 24×7×365 support against an agreed service level.
Frequently asked questions
How do you handle CJIS requirements for police and dispatch systems?
We design backup, recovery and security controls with the FBI CJIS Security Policy in mind, including multifactor authentication, encryption and audit logging. Your agency and your state CJIS Systems Agency decide what the policy requires for each system and for any vendor access. We work through those requirements with your local agency security officer before work begins.
How do you keep costs predictable for a public budget?
We price the work before you commit and structure it around your fiscal year. Managed services run on an agreed monthly scope, and larger projects can be phased across budget cycles so nothing lands as a surprise mid-year.
Do small towns and counties need disaster recovery, or just backup?
Backup lets you restore data. Disaster recovery keeps services running when a server, a building or a network is lost. Smaller municipalities often need both for a few critical systems such as utility billing, finance and public safety, and the design work identifies which systems need fast failover.
What happens if ransomware hits our network?
With immutable backups and a tested runbook, recovery starts from clean copies the attacker couldn’t delete. Under our Managed Recovery Program, a service delivery manager executes the recovery procedures with your team and reports on what was restored. Support is available 24×7×365 at 1 (866) 610-7472.
How does an agency get started with Storcom?
Start with a discovery call. We talk through your systems, your recovery expectations and your budget cycle, then come back with options you can use to support a budget request. There is no cost and no commitment.
Services that fit
- DRaaS OverviewDisaster recovery as a service from Storcom: Veeam or Zerto replication, a stated RTO and RPO per application,…
- Managed RecoveryManaged disaster recovery from Storcom: documented runbooks, failover tests against your RTO and RPO, and a…
- Veeam cloud backupVeeam-based cloud backup with off-site, immutable copies, scheduled restore tests and reporting.
- Managed EDRManaged EDR from Storcom: 24×7 endpoint detection and response on CrowdStrike Falcon or Arctic Wolf, with…
- Continuous Risk ScanningContinuous risk scanning, delivered by Storcom on CrowdStrike Falcon, finds and ranks vulnerabilities across…
- VMware AlternativesFacing a VMware renewal after Broadcom?
Start with a discovery call.
Tell us what you run today, what is changing and what worries you. We listen, ask questions and tell you plainly whether and how we can help. No cost, no commitment.